Admob Problem Status

On 28 March 2016 I got an warning mail from Admob team regarding one of my android app. I tried to contact Admob team but no contact details available to do so. Once such kind of problems reported a good firm must provide some point of contact, otherwise it is difficult to achieve solution. Then I read their guideline. From there I got some information, but it is not sufficient to solve problem in existing app. After lot of thinking I found one temporary solution to existing app and further applied permanent solution on new version of the app.

Temporary solution

I had applied temporary solution to all the apps. My temporary solution is to place a html fader or blank (fixed) element behind the Admob add location. As I am using webview I had applied temporary fix from my hosting. So temporary solution will disable content come behind ads in current app.

Permanent Solution

As I need to follow guidelines completely I had improved my temporary solution. In new version (which is currently available in play store) I had deployed permanent solution. In the new version I had reduced size of Webview or the content area. Now no content come behind ads.

Removals

I had unpublished few of the apps from play store as I need to fulfil Admob guideline.

Conclusion


Now all my apps follows Google Admob guideline. I respect my service provider, my users as well as advertisers. But I am sad to say service provider not doing same. If they respect clients, they will provide some point of contact [guidelines and forums are not enough].

Here is the time line for my action.


Timeline

29-3-12  09:00 am             - Read email from ad mob [Which I received yesterday]


29-3-12  09:15 am             - Search Google for quick fix

29-3-12  10:00 am             - Start implementing quick fix for Kerala lottery app

29-3-12  10:30 am             - Quick fix released successfully for existing app for Kerala lottery app. [Removed Live TV links to eTechlic.Blogspot.com and added blank element at the bottom so that Google Admob policy will not be violated.]

29-3-12 10:30 am              - Start creating action plan to solve this issue.

29-3-12 11:00 am              - As it is believed to be temporary fix, I had started searching for solution to solve this issue permanently.

29-3-12 11:59 am              - Publicly addressed issue [at Facebook, Google+, and twitter]

29-3-12 03:00 pm              - I planned to get some solution from public. The issue is regarding 'Ad overlapping with app content'. You can find my mobile apps at https://goo.gl/loClAH and please suggest some solution. Please write your suggestions to admin@keralaLotterys.com

29-3-12 06:00 pm              - Temporarily fix had added to majority of apps. 3 Apps are remaining and that also complete today. But still permanent solution is not found. Readers pls help me. Please provide your suggestion.

29-3-12 08:30 pm              - applied temporary solution to all remaining apps and tested them from my phone.

29-3-12 10:00pm               - Unpublished one of my mobile app (https://goo.gl/W4jkrP) as it may violate admob policy.

29-3-12 11:00pm               - Stoped avertisment on other three apps [https://goo.gl/xl2mkJ, https://goo.gl/Sk3qJD, https://goo.gl/qZBKGG ] by increasing eCPM floor to $1000. I belive there will be no ad with $1000 as floor rate. So ads are disabled for the following app.


30-3-12 09:00am               - Start examine few solutions suggested by public.

30-3-12 05:00pm               - Takes to long to completed suggestion made by public. Few of the suggestions are selected. Now I am going to test them.

30-3-12 11:00pm               - Tried few public solution. I had found that to implement few of the solutions suggested by public I need to study few technique. As I am tired, I am planing that to be done next day.

31-3-12 10:30am               - Start searching Google as well as youtube to study techniques to implement solution suggested by users.

31-3-12 03:00pm               - Studied those techniques. Now I am going to test those solutions.

31-3-12 08:30pm               - Tested those solution by users. But not working.

01-4-12 07:00am               - Today I had new idea. I belive it will work.

01-4-12 07:00am               - Start implementing new idea. I am planing to create a test app.

01-4-12 04:00pm               - Implemented test app. But require some improvement.

01-4-12 11:30pm               - Successful, New solution will work. I will Implement it in all my app tomorrow.

02-4-12 01:00pm               - Applied solution to one of the app and published at play store. And also unpublished one other app my solution will not work for that application [Kerala IT Association App].

02-4-12 01:00pm               - Applied solution to one of the app and published at play store. And also unpublished one other app my solution will not work for that application [Kerala IT Association App].

02-4-12 05:51pm               - Applied solution to second app too.

02-4-12 11:57pm               - Applied solution to third app too.
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03-div 09:00pm                  - Applied solution all my apps.